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Listen to the Customer Service Rep Who May Have No Customer Service Skills

You'll think good customer service is an oxymoron more than ever after listening to this testy exchange.

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Bob Joseph/WNBF News [file]
Bob Joseph/WNBF News [file]
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Lockheed Martin to Buy Sikorsky in $9B Deal

Lockheed Martin, Tioga County's biggest employer, has announced it intends to acquire Sikorsky Aircraft for $9 billion in cash.

Lockheed has competed for business with Sikorsky and worked with the Connecticut-based company on many military helicopter programs for years

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Photo Credit: Justin Sullivan, Getty Images
Photo Credit: Justin Sullivan, Getty Images
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Netflix’s Quarterly Revenue Jumps 22-Percent [VIDEO]

Netflix is boasting a twenty-two percent increase in quarterly revenue.

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Photo Credit: Christopher Furlong, Getty Images
Photo Credit: Christopher Furlong, Getty Images
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European Markets Rise on News of Greek Deal

BRUSSELS (AP) — The latest from Greece's financial crisis (all times local):

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Andrew Derminio/WIBX
Andrew Derminio/WIBX
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Utica Bread Opens Its Doors [VIDEO]

At 7 a.m. on Wednesday Utica Bread opened it's doors for the first time and the aroma of delicious baked goods wafted out into Bagg's Square. The bakery was soon filled with eager and hungry customers!

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Spencer Platt, Getty Images
Spencer Platt, Getty Images
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Glitch Halts Trading On New York Stock Exchange

NEW YORK (AP) — Trading was halted on the New York Stock Exchange in the late morning because of a technical issue.

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Dow Plunges as Greek Debt Crisis Worsens by Bryan Thomas, Getty Images
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US Stocks Open Lower After Greek ‘No’ Vote on Bailout

NEW YORK (AP) — U.S. stocks are opening lower after Greeks voted overwhelmingly to reject the terms of the country's latest bailout.

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Photo Credit: Kristine Bellino
Photo Credit: Kristine Bellino
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Should Bubble Wrap “Pop?”

Yes, it is a burning question that is sweeping the country.  No, the question has nothing to do with politics, the Confederate flag, or whether Donald Trump's campaign launch was appropriate.  The latest controversy has to do with bubble wrap.

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Photo Credit: Joe Raedle, Getty Images
Photo Credit: Joe Raedle, Getty Images
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After Resisting for Years, JetBlue Adds Checked Bag Fees

NEW YORK (AP) — The era of free checked suitcases on JetBlue has come to an end.

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Photo Credit: Ker Robertson, Getty Images
Photo Credit: Ker Robertson, Getty Images
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Consumer Reports Finds Some Newer Cars Burn Too Much Oil

DETROIT (AP) — Consumer Reports magazine says its annual auto survey shows that some newer Audi, BMW and Subaru vehicles can burn too much oil.

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