We've all lived the nightmare of trying to deal with customer service on the phone. Well, this encounter sums it all up.
This guy wants to cancel his cable service with Comcast, but the operator is anything but cooperative. Take a listen to this amazingly maddening call and how unhelpful the representative is...
Tuesday, July 15th, 2014
WIBX VIP Club Gripe of the Day is: Customer Service
Hometown of the Day: Boonville
Newsmaker of the Day: Alice Coachman Davis
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This Day in History: Click Here
Tuesday, June 3rd, 2014
WIBX VIP Club Gripe of the Day is: Banking
Hometown of the Day: Utica
Newsmaker of the Day: Robert Channing
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This Day in History: Click Here.
We have all been frustrated on the telephone while trying to solve a problem with a product or service; but, I'm not sure that anyone has ever reached the level of intensity that comes across in this recently released Customer Service complaint call...
Customer service feels like a precious commodity in the airline business these days. However, some are trying better than others.
A recent report of the nation’s largest airlines’ customer performance records ranked airlines in the area of customer service. So, which airline took top honors?