You've heard of 9-1-1 --- now get ready for 2-1-1.

Officials from Oneida, Herkimer and Madison Counties and local community organizations have officially launched 2-1-1 Mid York.

2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities.

Brenda Episcopo, Executive Director of the United Way of the Valley and Greater Utica Area says finding health and human services help can be confusing and intimidating

She says 2-1-1 Mid York will also help them identify areas of need.

The confidential, free and multilingual service is available 24/7.

In 2013, 2-1-1 services in the United States answered more then 15.5 million calls.

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