Spirit Airlines has relented and refunded an unhappy customer’s airfare, despite claiming that it would not bow to the media pressure and return the $197.
Texting while driving isn’t the only way to endanger your life with a smartphone. It turns out that texting while flying is spectacularly dangerous, too.
Anyone who’s ever taken a long flight and tried to relax while children screamed or ran around may put Malaysia Airlines on a list of favorite companies after the carrier announced it’s now offering child-free spaces on some of its planes.
Customer service feels like a precious commodity in the airline business these days. However, some are trying better than others.
A recent report of the nation’s largest airlines’ customer performance records ranked airlines in the area of customer service. So, which airline took top honors?
Last year, airlines in the US posted their highest profits in more than a decade — but all that money sure didn’t buy a lot of customer satisfaction.
European budget airline Ryanair has vowed to avoid the fuel surcharges many of its competitors are now passing on to passengers, so it’s instituted a variety of measures to reduce the gas required for each trip. Among them? Asking flight attendants to lose weight.
If booking an airline flight seems to cost more than it did just a few months ago, it’s not your imagination — many airlines have already raised prices three times this year.
Important travel tip: when you’re piloting a plane, it’s essential to enunciate well so that passengers can tell the difference between “bomb” and “mom.” That’s a lesson a Southwest Airlines pilot learned the hard way.
If you’re starting to plan your summer vacation, you may think buying your plane tickets months ahead of time is a cost-saving move. But according to a new study, that may not necessarily be true.
If you’ve ever bought a plane ticket and wound up paying far more than the touted fare, the Department of Transportation is here to help.
Starting January 24, airlines will be required to include all government taxes and fees in their advertised prices.