United Airlines, under siege over the death of a puppy on one of its flights, says the flight attendant who ordered a passenger to put her pet carrier in the overhead bin didn't know there was a dog inside.
United Airlines says it will raise the limit — to $10,000 — on payments to customers who give up seats on oversold flights. It's also increasing training for employees as it deals with fallout from the video of a passenger being violently dragged from his seat.