Oneida County 911 Center Improves Cell Phone Location Capability

The Oneida County 911 Center is adding to its Emergency Call System with a tool that receives fast and accurate location data through 911 calls made from mobile devices.

The County Department of Emergency Services began using RapidLite earlier this month.

The system draws precision location data from iPhones utilizing iOS 12 or higher and Android devices with operating system Version 4.0 or higher.

RapidLite’s GPS technology is similar to that used by Uber and is able to pinpoint a mobile phone user’s near exact location when an emergency call is made from his or her device.

“Oneida County always seeks to implement 911 technology tools that will improve emergency response for constituents,” said County Executive Anthony Picente.  “This new asset will serve as a complement to our existing 911 system, providing an even further level of precision and safety.

Picente say the system has already been put to use with several 911 "hang up" calls to find the location of the callers.